Reference

How geta7 app Handles Your Personal Information

Your account data belongs to you. This page explains what we collect when you use geta7 app, how we use it, and what choices you have — including how to request access or deletion.

Account data protectedbKash, Nagad, Rocket privacyYour rights, clearly statedContact us any time
geta7 app How geta7 app Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across every page and transaction — your bKash PIN and account credentials are never transmitted in plain text. Cookies on geta7 app serve three purposes: keeping your session active, remembering your lobby preferences, and measuring which sections you visit so we can improve navigation. You can adjust cookie settings in your browser at any time; switching off non-essential cookies will not lock you out of your account. For account security, we send an OTP to your registered number each time you log in from a new device.

SSL Encryption

Every data transfer between your device and our servers is encrypted. This covers login, deposits via bKash or Nagad, and all account updates.

Cookie Control

Non-essential cookies can be turned off in your browser without affecting account access. We use no third-party ad-tracking cookies tied to your wallet activity.

OTP Login Security

New device logins require a one-time code sent to your registered number. This step cannot be bypassed, keeping your account wallet protected.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable rules. Request a review or deletion via our support channels.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to see what data we hold, correct something, or ask us to delete your account information, reach out through any of the channels below. Our Bangladesh support team handles privacy requests directly — no automated queue, no passing you between departments. We aim to acknowledge your request within a working day and give a full response within the timeframe required by applicable rules in your region.

Live Chat Open the chat icon inside your account dashboard. Available during Bangladesh support hours for account and data queries.
Email Support Write to our support address from your registered email. Include your account reference so we can locate your records without delay.
In-App Help Go to Settings, then Help and Support on your mobile device. From there you can submit a data request or flag a privacy concern directly.

Common Questions About Your Data on geta7 app

Here are the questions we hear most often about privacy, data, and account information. If yours is not listed, our live chat team can answer it directly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device type and session activity to keep your account secure.

Yes. Send a request from your registered email or through in-app Help and Support. We will compile your data and share it within the timeframe required in your region.

No. Wallet details are used only to process your transaction. We do not share, sell, or pass your bKash or Nagad information to advertisers or unrelated third parties.

Contact us via live chat or email from your registered address. Once verified, we will process the deletion and confirm it, subject to any retention periods required by applicable rules.

We retain certain records for the period required by applicable legal and financial rules in eligible regions. After that period, identifiable data is removed from active systems.

Go to Settings, then Help and Support on your device, or use live chat immediately. We treat security reports as high priority and will respond the same day where possible.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.