What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also log device and session data: your IP address, the browser or app you use, and the
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pages you visit inside the lobby. This helps us keep your account secure and route your wallet transactions correctly. We do not sell your personal data to third parties. Payment data tied to your bKash, Nagad, or Rocket wallet is handled only to process your deposit
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or withdrawal — we do not store full wallet credentials on our servers. If you contact our support team, we retain that conversation to help with follow-up queries. How long we keep each data type depends on legal requirements in eligible regions, but you can ask
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us to review your retention at any time through the channels listed below. Eligibility to use this platform depends on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.